Streamlined Event-Organizing

with Microsoft Office 365

Streamlined Events-Organizing Process for King County Area Libraries with Office 365 Platform

OCT 2017 - MAR 2018


     Although people tend to think of libraries just as venues for reading and studying, librarians spend 75% of their time doing community outreach work. librarians struggle to figure out how they could plan better events, attract the right audience, and accurately measure the outcomes. 

     In a team of 3, I designed an all-in-one platform that encompasses all steps of the events-organizing process. Leveraging with the powerful Microsoft Office 365 platform, our solution significantly reduces the manual work and provides valuable insights to librarians.


UX Designer

Visual Designer




Field Studies


Participatory Design

Journey Mapping

Service Design



Usability Testing




Adobe Creative Cloud



Lu Gan

Tongfang Sun

Design Highlights

A few products functions highlights that speak to the value proposition the best:

A centralized promotion platform that allows librarians to schedule posting across all channels and see promotion reach in real time

Write once, post everywhere

Everyone on the same page

When the event organizer submits a proposal, her manager, tech support, and any other stakeholders will all be notified and invited to collaborate

Real data, real time

Once the content is published, you will be able to see results immediately and then take actions swiftly.

Process Deep Dive


     In today’s increasingly digitized world, public libraries want to engage with citizens through the help of modern technologies. Yet existing tools do not meet the ever-changing needs of events-organizing.

     Librarians spend 75% of their time doing community outreach work. At the same time, librarians struggle to figure out how they could plan better events, attract the right audience, and accurately measure the outcomes.

How might we make the events organizing process easier for librarians?

     To answer the question, we embarked a series research to understand more.

User-Centered Process In a Glance
Research Methods
  • Interviews

    We did 8 rounds of interviews to understand their pain points and needs.

  • Field Studies

    We observed how people used the library, and how librarians worked in the natural environment.

  • Participatory Design

    We did 2 participatory design sessions with users, which helped us map out events organizing steps.

  • Survey

    We collected 43 responses to our survey that asked qualitative and quantitative questions.

Based on the research findings, I created the following journey map to clearly map out the steps involved in organizing an event

From Research to Design
Low fidelity prototype
High-fidelity Prototype

Thanks for checking out this project! I am still writing this section. More topics to come:

- Product-Market Fit

- Scalability

- Outcomes

- Reflections

Design & Content © 2019 Taoxi Li